AHA, ARC, & HSI Certification Courses: Frequently Asked Questions
Classes & Scheduling
View our course details choose the class you want to signup for (ACLS, or BLS) and pick a date you want to attend class.
Fill out the registration form and submit your information. You must fill in the same name and email address you want associated with your certification card.
Complete the payment to reserve your spot on the class and date you chose in the previous steps.
**We also come to you. Select the option to request a date and make payment. We will contact you to confirm and date/time/address.
Once you’ve registered and reserved your seat in the class, please review the confirmation email which will include the correct location of the class and further instructions.
If you’ve purchased the student manual corresponding to the class that you signed up for then you should bring it with you. We also have student manuals available for use during class if you don’t have your own copy.
A notebook and a pen are optional as may want to take notes during class.
You are welcome to bring light snacks and drinks with you to class. Water is available at all our classes.
Certifications
Each student is issued their 2-year certification upon successful completion of the course. You will receive your certification before the end of the day, on the same day you complete the class.
Once you have claimed your ecard, it should be available for download and printing immediately.
Your new certification eCard will expire exactly 2 years after the day you complete your training at which time you should start preparing to renew your certification. You will receive 3 renewal reminders at 60, 30 and 15 days prior to your certification expiration date.
Payment Methods
We accept most major forms of payment including: Debit, Credit, Visa, Mastercard payments. Payment can be completed when your register for a class online, or by phone at: 954-574-2556
Yes, we take the security of your payment information seriously. We use industry-standard encryption and security protocols to protect your information and ensure safe transactions.
Yes, we offer refunds for eligible purchases. Please refer to our refund policy for more information.
Refunds typically take 3-5 business days to process. Please note that it may take longer for the refund to appear on your account, depending on your bank or credit card company.
Course Materials
Once you’ve registered and reserved your seat in the class, please review the confirmation email which will include the correct location of the class and further instructions.
If you’ve purchased the student manual corresponding to the class that you signed up for then you should bring it with you. We also have student manuals available for use during class if you don’t have your own copy.
A notebook and a pen are optional as may want to take notes during class.
You are welcome to bring light snacks and drinks with you to class. Water is available at all our classes.
No! The training courses all require a part of your training to be hands-on and skills check to be completed by an authorized instructor.
AlphaCore Training Solutions is an authorized training location.
Don’t be fooled by “online only” CPR training. If you take an online-only CPR course for employment or certification purposes you will more than likely have to retake the class at an authorized training location. CPR courses are the most widely recognized and accepted CPR certification in the United States of America. Don’t waste your time and money with fake “online only” CPR classes. Do it right the first time!
Although the book is not a requirement in order to take the class, it is recommended that you have access to the student manual for the course you’re taking before, during, and after the class.
Groups & Businesses
The cost of CPR training will vary depending on the level of training being delivered (BLS, ACLS and/or PALS), and the number of employees being trained. Larger groups receive higher cost savings per trainee.
The duration of CPR training can vary depending on the level of training being provided, but typically ranges from 2-4 hours for basic CPR courses (CPR-AED, First Aid and BLS), and up to 4-8 hours for more advanced healthcare provider courses (ACLS and PALS).
Absolutely, you can find more information about our onsite training options by contacting us
More questions
NO. The organizations are strongly advocating performing Hands-Only CPR. There are only two steps for entry-level participants to provide lifesaving CPR.
- Call 911
- Start chest compressions
That is it! Do not worry about hurting the victim or doing anything wrong. By performing Hands-Only CPR you can only improve the chances of survival for that victim.
BLS CPR for Health Care Providers is CPR specifically designed to be performed by doctors, nurses, EMTs, dentists, dental hygienists, and any other professionals in the health care field. This CPR training includes two-rescuer CPR, Rescue Breathing, Pulse checks, and lectures about anatomy, physiology and cardiac rhythms.
Community (Heartsaver) CPR-AED & First Aid is specifically designed for lay rescuers such as teachers, industrial workers, and the general public. This CPR training is an introductory level class that teaches the basic skills of CPR to empower and increase the confidence of basic rescuers in the community to perform CPR in everyday emergency situations.
Once you’ve completed the registration process your seat is reserved for the specific class, date and time you chose during registration. You will receive a confirmation email containing, class and location information, along with your payment confirmation.
If you’ve read this web page in it’s entirety, you already have all of the information you need to move forward. If you have any further questions please do not hesitate to contact us.
You can contact us several ways:
The best way to get in touch with us is to send us a message right here on our website.